Camera status
Review reporting cameras and video-loss warnings. Identify the affected vehicle and channel instead of treating the whole installation as one box.
KNOW BEFORE YOU NEED IT
Know which vehicles are connected, which cameras need attention and where recording or storage issues need a closer look. Put camera health into the working day.
MANTIS HEALTH
The worst time to discover a recording issue is when somebody asks for the footage. MANTIS brings device status, video loss and memory alerts into a visible workflow, with daily reporting to help your team follow up.
See this in a demoKnow what works. See what needs action.
Daily report and case follow-up in one view.
Check cable and camera connection. Account manager coordinating the response.
Review reporting cameras and video-loss warnings. Identify the affected vehicle and channel instead of treating the whole installation as one box.
Bring memory and recording issues to the surface. A powered camera is not, by itself, proof that useful video is being saved.
Separate a vehicle that is offline from a confirmed camera fault. Last-contact information gives the team context for its next check.
A PRACTICAL WORKFLOW
Start with the daily health report and live device status.
Look at the affected vehicle, camera, connection and recording status.
Investigate remotely where possible, then arrange physical attention if required.
Check the system is reporting and confirm recording after the work.
CAMERA CONFIDENCE IS A PROCESS
A connected camera is only part of the answer. Combine platform visibility, a regular health report and a clear support escalation path.
01 / IN THE PLATFORM
Review device status, video loss and memory warnings. Distinguish an offline vehicle from a confirmed fault before deciding what needs attention.
02 / IN THE INBOX
Use the emailed health report to keep exceptions visible. Agree the recipients and who owns the follow-up across your operation.
03 / WITH SUPPORT
The MANTIS health workflow includes reporting critical memory faults to support. Confirm the escalation arrangements and responsibilities for your service.
Cameras fail. A fault that nobody acts on is the same as no camera at all. Replacement under manufacturer warranty is free of charge on a paid RECON subscription. Installation is not included.
Health reporting helps identify issues; it does not guarantee recording availability or an unobstructed lens. Include physical camera checks and test retrieval in your fleet process.
Manufacturer warranty replacement is free of charge subject to a paid RECON subscription and applicable warranty terms; installation is excluded. Confirm five-year coverage for your selected MANTIS as a Service package.
GOOD QUESTIONS. CLEAR ANSWERS.
Talk through your vehicles, your people and your existing technology.
Ask the MANTIS teamBRING YOUR FLEET. BRING YOUR QUESTIONS.
Let’s demonstrate the camera views, health checks and evidence workflow your operation actually needs.
Get a fleet risk assessment