UK fleet insurance costs are rising, and for most operators the reason comes down to one number: loss ratio.

Loss ratio is what insurers use to price a renewal. When it is high, premiums rise, cover tightens and the number of insurers willing to quote falls. When it is controlled, you have something to negotiate with.

Why well-run fleets still see increases

Commercial motor is under sustained pressure from claims inflation, repair costs and fraud, and insurers have become selective about what they will underwrite.

Every claim counts, including the ones that were not your fault. A non-fault incident with no evidence behind it sits open while the other side builds its account. Disputed liability drifts. Third-party costs accumulate while nobody can prove anything. All of it lands on your record.

That is why a fleet with careful drivers and a good safety culture can still be repriced upwards. The driving was never the problem. The evidence was.

What insurers are actually looking for

Not a perfect history. Nobody has one.

They are looking for evidence of control: fewer at-fault collisions because somebody intervened earlier, a reliable multi-angle account of what happened when something did, and claims that close before third-party costs spiral.

Frequency falls, severity is contained, and the underwriter has something to price other than uncertainty.

Loss ratio is a leadership metric

At Geotab Connect, MANTIS Channel Director Matthew Vass put it to fleet leaders plainly: insurers price control.

A fleet that cannot demonstrate prevention, evidence and speed loses leverage at renewal regardless of how well it is run. The number reflects how the operation is managed, not only how it was driven.

Where MANTIS fits

RECON is built to act on loss ratio rather than to record incidents after the fact: connected cameras, risk evaluation as events happen, and evidence available quickly enough to matter.

The playbook

Understanding loss ratio does not reduce it.

The MANTIS Loss Ratio Playbook sets out how insurers assess fleet risk, which claims drive the most cost, and what changes the number. It is for operators who would rather shape a renewal than receive one.

Click here to download the MANTIS Loss Ratio Playbook.