1. Find a moment without an event
Ask the supplier to retrieve retained footage from a trip that has no triggered safety event. Check the number of steps, available views and recording window.
2. Show a camera fault
Ask how camera, memory and connectivity issues are distinguished. Confirm who gets the report and who owns the follow-up.
3. Use your actual vehicle types
A tractor-trailer, refuse truck and van need different views. Ask for proposed placements and an installation review on representative vehicles.
4. Compare the complete terms
Confirm equipment, installation, connectivity, retention, downloads, replacement terms, support and any integration prerequisites in the written quote.
5. Run an evidence handoff
Demonstrate how an authorized team member reviews, preserves and shares a relevant incident. Check metadata and permissions.
6. Bring drivers into the process
Explain the purpose, access and retention. Review a difficult event with its context, not simply a score.