1 to 24 cameras
per vehicle, configuration dependent
CARGO VANS AND WORK TRUCKS
Vans. Your best technician is not your best driver.
A field service van is driven by somebody hired for the trade, not for the road. No CDL, no fleet induction, thirty thousand miles a year between jobs, and a toolbox on wheels parked on a residential street six times a day. RECON covers the drive, the truck and the visit.
Built for U.S. field service and utility fleets: cargo vans, crew cabs, pickups, service bodies and light-duty work trucks.
Live camera health
MANTIS Health checks every camera, every day
One subscription
hardware, software and support, subject to eligibility
Camera count, load-area views, night vision and AI detections depend on configuration. Assistance supports driver judgment; it does not replace it or guarantee prevention.
WHY VANS AND WORK TRUCKS
Hired for the trade. Driving all day anyway.
A van fleet carries the road risk of any commercial fleet with almost none of the driver training, and it carries thousands of dollars of tools to a different residential street every hour. Almost none of what is stolen comes back.
Sources. U.S. National Equipment Register, 2024: up to $1 billion of tools and equipment is stolen each year, and around 7% of stolen tools are recovered where no tracking is in place. Lone-worker research, 2024: about 25 million people work alone in North America; MANTIS is confirming a firmer citation for that figure before it is quoted anywhere else. The figures describe the U.S. market rather than MANTIS customer outcomes, and none is a forecast for any individual fleet. RECON is a collision prevention and evidence system; it does not replace a safety program, a lone-worker procedure or driver training.
WHERE A VAN FLEET ACTUALLY LOSES MONEY
Almost none of it happens on the open road.
A forward-facing camera points at the one part of the working day that rarely produces a bill. Everything below happens below ten miles an hour, at the curb, or on somebody else’s driveway.
You hired a tradesperson and got a driver by accident
No CDL, no fleet induction, no defensive driving course. A skilled person doing thirty thousand miles a year under time pressure, thinking about the next appointment rather than the intersection. The exposure is real and it stays invisible until it costs you.
The truck is worth less than what is inside it
Tools, parts, test equipment, diagnostic kit. Thefts happen in daylight on residential streets and overnight outside the technician’s house. The truck gets replaced. The three weeks of lost jobs and the technician’s own tools do not.
Backing off a driveway, past the mailbox
Field service works in the tightest environments any fleet operates in. Driveways, dead ends, shoulders, roadside working. Low-speed damage to customer property is common, expensive, and always disputed.
Nobody showed up
Attendance disputes hold up invoices and breach service levels. A location ping says a vehicle was in the area. It does not show a technician at the door, an access attempt, or a locked gate.
Your people work alone, often where there is no signal
Lone working sits under the general duty to provide a workplace free of recognized hazards, and a job ticket does not discharge it. When a technician goes quiet in a rural area or a difficult property, a way to check is the difference between a policy and an answer.
Between jobs, a non-fault crash defaults to your driver
Every mile between appointments is exposure. Without video a contested claim is decided on whoever gives the better statement, and your technician is at work rather than taking notes at the roadside.
CAMERA COVERAGE
The drive, the truck and the doorstep.
A van configuration covers the road ahead, the passenger side where the curb and the mailbox are, the rear for backing off a driveway, and the load area where the tools live. An in-cab monitor for backing is an option, and the driver-facing camera can be left out or deactivated where a fleet decides that is the right call.
Camera positions, counts and AI detections depend on the configuration selected for each vehicle and its shelving layout. Deactivating the driver-facing camera and any geofenced recording control are agreed at the installation survey. A single forward camera is not a field service configuration.
RECON ON THE ROUTE
Predict the risk. Prevent the collision. Prove what happened.
The same three streams as the rest of the MANTIS platform, tuned to a driver who has never been coached on driving and a manager who never sees the vehicle.
The driving nobody has ever reviewed.
Hard braking, cornering and acceleration events arrive with the video attached, so a manager sees the driving behind the number rather than a leaderboard. Scores are relative comparisons that tell you where to look first. They are not a forecast that a crash will happen, and a hard brake is often the right decision.
Feedback in the cab, not in a review meeting.
In-cab assistance flags supported risks to the driver as they happen, which for somebody who has never had driver training is the first useful feedback they have had on their driving. Assistance supports the driver’s judgment and your safety program. It replaces neither, and it does not guarantee prevention.
The visit, the driveway and the load area.
When a customer says nobody showed up, or that the truck marked the driveway, the Evidence Center pulls video from every camera around that moment with location and time alongside. On Demand retrieval typically returns a clip in minutes, subject to power, connectivity and retention settings.
Risk scores in RECON examples use demo data. Review the video, the context and the driver’s account before drawing a conclusion, and never let a score alone decide an employment, underwriting or liability outcome. Retention of three to four months is available depending on configuration; recording, power, connectivity, retention, clip length and quality all apply. MANTIS does not guarantee premiums, settlements, admissibility or legal outcomes.
MANTIS HEALTH
How many of your vans recorded anything this morning?
Nobody walks a van yard. The vehicles go home at night, the technicians do not report a fault they cannot see, and a camera can sit dead for a month before anybody finds out. MANTIS Health emails a report to the people you nominate every morning covering video loss, memory faults and vehicles that have gone offline, and raises a support case automatically when a memory fault is critical.
Offline is not proof of camera failure, and monitoring alone does not guarantee useful recording or retrievable video. A dirty or obstructed lens is not always visible to a health check. Installation is quoted separately.
RECON / HEALTHPlatform conceptFleet camera health
Know what works. See what needs action.
100Vehicles
89Connected
8Offline
3Not linked
Fault detected → case created → response owned
Daily report and case follow-up in one view.
HC-014 · MANTIS support
Check cable and camera connection. Account manager coordinating the response.
WHAT A VAN FLEET ANSWERS TO
Duty of care, and the sites that will not let you record.
A van fleet is regulated more lightly than a Class 8 fleet and scrutinized more heavily by its own customers. Both of those shape the configuration.
Lone working and the general duty clause
A procedure is not the same as a way to check.
There is no OSHA standard written specifically for lone workers; the obligation sits inside the general duty clause and the hazard assessment behind it. Live view lets a manager look in on a technician who has gone quiet, wherever there is usable signal, which is a control you can act on rather than a line in a policy.
Live view depends on power and network coverage at the vehicle. It is one control inside your own lone-worker arrangements, not a substitute for them, and MANTIS does not certify compliance with any OSHA requirement.
Customer sites that prohibit recording
Some sites will not let you record. The truck can know.
Schools, correctional facilities, defense and federal sites and airports routinely refuse vehicles carrying cameras. Geofenced recording control disables recording inside a defined perimeter and resumes on exit, with no driver action and nothing for anybody to remember. A camera that cannot be switched off is a contract problem; asking a driver to switch it off is the same problem with an extra step.
Geofenced recording control is configured for your sites at the installation survey. Confirm the arrangement your own customers require, and that it satisfies their site rules, before relying on it for site access.
HARDWARE, SOFTWARE AND SUPPORT
One package. Hardware, software and support.
No capital purchase, no separate data plan, no argument about who owns a failed camera. Available through a MANTIS channel partner or direct from MANTIS.
QUESTIONS FROM FIELD SERVICE FLEETS
The questions we get asked about vans.
If yours is not here, put it in the form and a solutions engineer will answer it directly.
GET A FLEET RISK ASSESSMENT
See RECON on a van like yours.
Tell us about the fleet: vehicle models, shelving, the sites you attend and whether any of them prohibit recording. We will build the assessment around your configuration and the telematics platform you already run.
BRING YOUR FLEET. BRING YOUR QUESTIONS.
See the moment.
See the difference.
Let’s demonstrate the camera views, health checks and evidence workflow your operation actually needs.
Get a fleet risk assessment